A global contingent workforce service provider needed to streamline its internal CRM tools for account management by integrating critical functionality from external travel management systems. Their existing process was fragmented, requiring too many steps across multiple tools, which created inefficiencies, increased complexity for users, and slowed down day-to-day operations.

SGA developed a custom CRM module that seamlessly integrates the client’s staffing tools with external travel booking systems. The solution captures and validates and transmits CRM data, eliminating manual steps and reducing errors.

By simplifying complex transactions through API-driven automation, we streamlined data collection and management, enabling the client’s teams to work more efficiently, improve accuracy, and focus on higher-value tasks rather than repetitive processes.

Azure Logic Apps, Python, Azure Functions